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The water service program is set up much like the city’s sanitary sewer lateral insurance program. On both programs the resident meets with the program administrator to determine the scope of the repair. The program administrator puts together a repair description for the resident to acquire multiple quotes from plumbers. The resident can choose which plumber they would like to bid on the repair and can choose which plumber they want to complete the repair. The program only reimburses 100% of the lowest bid.
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The cost is $12 per year and it is automatically collected on the Real Estate Property Tax bill collected by the Saint Charles County Assessor’s Office.
If your house is within the city limits of Saint Charles, you will be automatically enrolled.
No, residential structures outside of the city limits are not eligible. The program is for city residents only.
The program will reimburse 100% of the lowest of 3 bids submitted by plumbers to repair the service up to $3,000.