The City of Saint Charles bills for its water and sewer services on a bi-monthly basis. Rates and charges for the water and sewer services are established every 5 years by the City Council. Water and sewer billing is based on water usage. Water meters are read every two months. The City contracted with HDR Engineering for the 5 year review and analysis of the water and sewer rates from 2021 through 2025. The new rates are needed support the continued operation, maintenance and capital improvements of the water and sewer utilities. The new rates become effective on July 1, 2021 and January 1 of each succeeding year through 2025.
The new water rates incentivize water conservation by using a consumption based tiered rate structure. This means a low water user will pay less per gallon than a higher water user. Customers using less than 8,000 gallons bi-monthly will pay the cheapest rate. The water rate increases when customers use more than 8,000 gallons or more bi-monthly. The water rate increase again when customer use more than 26,000 gallons or more bi-monthly.
The water rates support the continued operations of the Elm Point Water Treatment Plant, water tanks, pumps, water mains, fire hydrants and other supporting infrastructure. The rates provide funding for capital improvements including new water wells, expansion of the water treatment plant, replacement of undersized and deteriorated water mains.
Residential sewer charges are based on winter water average consumption from meter readings between December 1 of the previous year through April 30th of the current year. Sewer charges are re-evaluated each spring and become effective with the first billing after July 1.
Commercial, Industrial, Governmental and Non-profit sewer charges are based on actual water usage for each billing.
The sewer rates support the continued operations of the Mississippi Wastewater Treatment Plant, Missouri Wastewater Treatment Plant, lift stations, force mains, vacuum system, sanitary sewer mains, manholes and other supporting infrastructure. The rates provide funding for capital improvements including wastewater treatment plant updates, lift station updates, replacement of Riverside Drive and South River Road sanitary sewers, and replacement of deteriorated sanitary sewers.