Residential Water Line Insurance Program

The Water Line Insurance Program began on January 1, 2014. Saint Charles homeowners have the benefit of an "insurance policy" on water service lines to their homes.

If claims are approved, the City will reimburse up to $3,000 per property. The cost of repairs varies depending on the extent of the work needed.

Applications can be mailed or delivered to Public Works Facility located at 2871 Elm Point Industrial Drive, Saint Charles, MO 63301. For additional information please call 636/949-3363.


WATER SERVICE LINE INSURANCE APPLICATION

  1. How much does coverage cost?
  2. How do I know if my house is covered?
  3. How do I enroll in the program?
  4. My house is inside the city limits but I have Missouri-American water, am I still covered?
  5. My house is outside the city limits but I have City of Saint Charles water, am I covered?
  6. When did this program begin?
  7. What is my water service line?
  8. How do I know if I have a leak?
  9. My water bill has skyrocketed, what do I do?
  10. How much of the repair cost does the program cover?
  11. Three bids, what’s that about?
  12. Are my irrigation lines covered?
  13. Can I opt out of the program?
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