Legal Information

Terms of Use
The materials on this World Wide Web site (“web site”) are provided for informational purposes only and do not constitute a representation or warranty as to the City of St. Charles’s status, condition or performance or a commitment as to any matter disclosed on this Web site. These materials are intended, but not promised or guaranteed to be current, complete or up to date. The materials on this World Wide Web site are offered only for general informational purposes. The documents and materials displayed or mentioned on this site are not official copies of documents. If you need official copies of any document displayed or mentioned on this site, you should contact the appropriate City office. Neither the City of St. Charles nor its elected officials, officers, agents or employees are liable for any harm suffered as a result of reliance on information contained in this site.

We reserve the right to restrict usage that may compromise the performance or security of our web site. Such usage may include but is not limited to malicious probes or attacks as well as attempts to mirror web site data using automated data retrieval programs.

This Web site contains many pages of hyperlinks to other resources on the Internet. These links are provided as aids to help you identify and locate other Internet resources that may be of interest and are not intended to state or imply that the City of St. Charles is affiliated or associated with, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.

Your ability to interface with this web site depends on a number of varying factors. For example: the internet service provider (ISP), the line capacity (bandwidth) to your ISP (dial-up, broadband, wireless, etc.), and web browser type and patch level. The Microsoft Internet Explorer browser is currently used by a large majority of the site’s users. Accordingly, our usability and performance testing are focused on Internet Explorer, and the site should work best with it. Due to the vast number of combinations of internet technologies that users may choose, we cannot ensure that this web site’s performance will meet all user’s expectations all of the time. While we will try to address users’ problems interfacing with this site, we do not provide individual detailed technical support to users for unique problems.

City of St. Charles, Missouri Web Site Privacy Statement
Information Privacy
The City of St. Charles (the City) is committed to protecting your privacy on-line. The following policy statements describe how individual information will be handled by the City while using our services. The compilation (collection and arrangement) of all use of this site is the exclusive property of the City of St. Charles. This policy is subject to change; so it is recommended that individuals refer back to this statement periodically.

Terms of Use
By visiting this site of the City of St. Charles, Missouri, users agree that they will not use the site for any unlawful activity or use it in any way that would violate the following terms and conditions.

Applicable Law
The City of St. Charles, Missouri is subject to the Missouri Sunshine Law (RSMo. 610.010 to 610.200), which governs public records of governmental bodies. Any information acquired through the use of the City of St. Charles's web site may be subject to public disclosure pursuant to the Missouri Sunshine Law; and the Sunshine Law may limit any provisions of this Privacy Statement. The City of St. Charles, Missouri reserves the right to change any provisions of this Privacy Statement at any time without notice.

Accuracy & Reliability of Data Disclaimer
The City of St. Charles, Missouri presents the information on this web site as a service to the public. We try to ensure that the information contained herein is accurate and reliable, but it is not guaranteed or warranted. Assessing accuracy and reliability of information is the responsibility of the user. The City shall not be liable for errors contained herein or for any damages in connection with the use of the information contained herein.

User Privacy
The City of St. Charles, Missouri collects no personally identifying information about users or subscribers to our web site except when specifically and knowingly provided by users.

The IP (Internet Protocol) numbers of computers used to visit this site are logged on our web servers. This is a routine and common web server feature. These numbers may be used in statistical analysis of our website to better plan and design services and facilitate access to them. No marketing databases are created nor is any commercial use made of any such data. These numbers are typically assigned randomly by your Internet Service Provider (ISP) and are associated with your service provider's name, not yours.

All e-mail addresses maintained by the City of St. Charles contain the names of people who voluntarily communicated with or requested information from us. E-mail addresses or any personally identifying information about individuals or organizations/companies are not sold or rented to any governmental or commercial entities. When a user gives us his/her e-mail address for purposes of communicating with or requesting information from the City, that communication becomes a part of the public record and may be subject to disclosure under applicable Missouri and/or Federal statute(s).

Use of Cookies
The City of St. Charles' web servers may place a "cookie" on the hard drive of a user's computer. The cookie itself does not contain any personally identifying information. It enables the City's web servers to manage communications between the server and the browser.

Intrusion Detection
For security purposes and to help ensure this service remains available to you, we may use special software programs to monitor site and network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to this computer system. These programs collect no information that would directly identify individuals, but they do collect information that could help us identify someone attempting to tamper with this web site.

If you use this site, you should understand that all activities may be monitored and recorded. Anyone using this system expressly consents to such monitoring. If such monitoring reveals possible evidence or information of criminal or suspicious activity, monitoring records may be provided to law enforcement officials.

Except for authorized law enforcement investigations or violations of our terms of use, we make no other attempts to identify individual users or their usage habits. We only use raw monitoring data logs for determining trends in usage patterns and in diagnosing system problems.

How To Contact Us
If you have any questions or comments about the information presented here, please email the webmaster.